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Qualified Intellectual Disabilities Professional - Case Manager


BASIC FUNCTION: Ensure development, coordination and consistent implementation of individual integrated service plans through the community support team for all designated individuals.


SCOPE: Assure the development and implementation of an individualized, integrated service plan for each designated individual. Convene the community support team and coordinate the delivery of all needed services. Ensure all assessments are completed as needed, advocate for the rights and services of individuals, document individual status in regards to the service plan, and monitor environmental conditions. Oversee all facets of the daily operation of assigned CILA homes, FLA homes, and/or HBS.




- Oversee the coordination, development and delivery of individual service plans through the community support team for all assigned individuals. Ensure pre-staffing form and annual/semi annual assessments are completed, with the individual and/or guardian, review progress, needs and determine level of individual participation in the staff. For HBS, ensure and facilitate the coordination of HBS families with ACCESS. Ensure HBS annual contract describes all services as stated in the PCP and do not exceed the monies allotted in the budget.

- Review and document individual progress on a monthly basis and ensure follow-up on recommendations is completed (CILA, FLA, HBS). Reports submitted to Parents/Guardians.

- Hire, train, supervise, evaluate direct care staff and FLA Companions. Complete OJT checklist, ensure self, employees/companions attend re-certification and other training as required.

- Ensure compliance with all relevant license and accreditation standards (115/116, QA, Case Records, HBS regulations, CARF), Outcome Measurement, Behavior Management, Human Rights, and Safety.

- Ensure medical needs of individuals are met, including medication administration and documentation.

- Advocate for individual rights and services which includes recreational and educational community activities with individuals.

- Oversee day to day operations of group homes (submitting work orders, vehicle inspections, safety procedures including fire drills and quarterly reports) as well as ensuring personalized living environments.

- Complete annual contracts for FLA companions and annual service agreements for HBS families.

- Monitor individual bank accounts, individual in home petty cash and program petty cash funds. This includes maintaining accurate ledgers of all individual expenditures.

- Maintain regular and consistent work attendance.

- Performs other duties as assigned.





Direct: Direct Support Professionals (DSP)

FLA Companions 1 – 2



Supervisor: Division Director, Vocational Services

Vice President, Program Services

Supervision Received:

Direct in all aspects of the job from:

Division Director, Vocational Services

Indirect from: Associate Vice President, Residential Services

Vice President, Program Services



Employee Relations: Responsible for participating in one committee within the agency. Responsible for morale, training and guidance of employees. Responsible for taking an active part in role modeling and giving direction for the staff and individuals.


Materials or products: Those necessary for the daily operations of the program site including vehicles, computer, office supplies, house supplies, activity supplies, etc.




Money: Responsible for all budgeting and financial matters in conjunction with the daily operations of Vocational Dept.


Business Contacts: Community Resources

Support Services

Individual physicians, dentists and specialists

Special Recreation programs

Park district staff

Day Programs

Fire Chief and Police Chief


Job Requirements


Education: B.A. in human services or a related field.


Experience: One year of full time experience serving individuals with intellectual disabilities for CILA homes.


Knowledge: Demonstrated ability to work with people with intellectual disabilities, work effectively, cooperatively wit administration, staff and persons external to the programs, and competently supervise and manage facility in absence of Asst. Vice President, Residential Services. Working knowledge of Department of Mental Health rules 115, Commission on the Accreditation of Rehabilitation Facilities regulations and DCFS regulations, if applicable.


Physical requirements: Able to be certified in and implement Non-violent Crisis Intervention Training, able to lift and move non- & semi-ambulatory individuals, assisting individuals off the bus/van and able to move boxes and/or furniture for cleaning.

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